Remember a one-time purchase version of Office is licensed for one install only. Last updated: June 18, 2019, 11:31 a.m.Install Office 2016 on a PC. It will open a new Finder window highlighting the file that is currently open on your Quicken software. Click the Show in Finder that appears under the file name. Click the Q in the upper-right corner. To access the data file and the folder it's contained in (in Finder), follow the steps below.Unable to open file, file may be locked or in use, or access privileges may be incorrectAssuming your computer runs a new version of Windows operating system, access the Start menu > Search/Find > Files/Folders. Server 2012 (or R2), 2016, or 2019 (Mac users: see QuickBooks Desktop for Mac). Intuit QuickBooks Pro Plus 1 to 3 Users, Desktop software on sale. See how youre doing in a single click to. Use the Pay Now link in invoices so you get paid online via credit card or bank transfer. Find everything in one place, including overdue items, bills to pay, and notes from your accountant.
Unable to open file File name is too long Give the Accountants Copy transfer file (.qbx) to your accountant and continue work. You can click each one to access its respective location.The file must have a. This should reveal all Quickbooks company files that are stored on your computer. I need windows drivers for my macIf the software is terminated improperly (ie: it crashes) those lock files won't be cleared and the program will think you are still logged into the file even though you are not. Lock files are created when you log in to the company file and should be deleted automatically when you quit out of the software. To view instructions on creating a new user click here.A network interruption (machine going to sleep, AccountEdge crashing, machine crashing, power outage, etc) has left a lock fileIf AccountEdge crashes or closes out improperly it can cause an issue with lingering lock files. If someone signed on with the same User ID that you are trying to use at a different computer it won't let you log in using the same ID. Network Interruption, Software Crashing, Power OutageSomeone has logged into the company file as a single userHave the person logged in as a single user log out and log back in as a multiuser.A User ID can only be used on one computer at a time. The pages below do provide reference information for those who would like to handle this themselves: This can be different for different operating systems and is not something that the AccountEdge support staff can assist you with. Rename your hard drive to the standard Macintosh HD.The folder containing the file has incorrect permissionsIf you do not have the appropriate permissions on the AccountEdge file or the folder that the file is in can cause issues.PLEASE NOTE: If you are not comfortable/familiar with changing the permissions on a file or folder please see an I.T. Zip.The name of the Macintosh hard disk contains invalid charactersIf your hard drive has special characters (#$!) or non-english letters it can be problematic. To resolve this, you use Get Info on the company file to set the Open with to indicate AccountEdge instead of the Optimization Assistant: Company File Opens with Optimization AssistantOccasionally on the Mac, when users attempt to open a company file by double-clicking on the file, the AccountEdge Optimization Assistant will attempt to open the file, rather than AccountEdge itself. If this works you'll want to change the location/name to be shorter than you originally made it. A good test to see if this is the issue is to move the file to the Desktop and attempt to open it from there. Try not to bury the file in folders inside of folders. If you have many users it's possible that you could have some users who were unable to login while others were locked out of the file.If you have too many lock files in a folder it will prevent anyone from logging in. The issues below happen less frequently but are possible.If AccountEdge crashes it can cause an issue with lingering lock files. Other IssuesAbove we've covered the most common problems that users run into when attempting to open the company file. In the drop down menu, select AccountEdge as the program to open the file withIf you get this error message click here to view the FAQ. In the Get Info window, if the Open with: information isn't displayed, click the triangle to its left to display it Select Get Info from the File menu at the top of the screen DM error -225- (when attempting to Optimize a company file)The shortcut or alias being used to open the company file is not correctly referencing the company file. Max Number of Clients have accessed the file, Any further request would be denied (when attempting to open a company file with AENE) Error -230 5116:0:0 (when attempting to Optimize a company file) No More Than X Data Files in Any Folder May Be Opened at One Time (X could be any number) Quickbooks 2016 Find File Location Password To TheIf you don't have the password to the Administrator account email us or call customer service at 80 for information on our password removal service.Some users on Windows Server 2016 are experiencing a bug when using the Browse window in AccountEdge to open their company file. The account with the User ID of Administrator is the only account that has access to this information. You can find that here.You can reset passwords and see a list of User IDs by logging in as the Administrator. Verify the shortcut or alias is correctly referencing the file, and the resource is available.There is a separate support article that has instructions for if you are having trouble with finding the file.
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